Terms & Conditions
Welcome to Posh Paw Shop. These Terms & Conditions govern your use of our website (poshpawshop.com) and services. By accessing or purchasing from our site, you agree to comply with and be bound by these terms.
1. General Information
Posh Paw Shop is based in the EU and operates under applicable EU consumer protection laws. We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.
2. Products & Descriptions
We aim to ensure all product descriptions, images, and pricing are accurate. However, occasional errors may occur. We reserve the right to correct errors, update information, or cancel orders if necessary.
3. Orders & Payments
- All prices are in EUR (€) unless stated otherwise.
- Payments are processed securely through trusted payment providers.
- We reserve the right to refuse or cancel any order at our discretion.
4. Shipping & Delivery
We offer shipping within the EU and selected international destinations. For detailed information, please see our Shipping & Returns Policy.
5. Returns & Refunds
Customers in the EU are entitled to a 14-day right of withdrawal for most online purchases. Please review our Returns Policy for details on how to return items and receive a refund.
6. Privacy & Data Protection
Your privacy is important to us. Please read our Privacy Policy to understand how we handle your data in accordance with the EU General Data Protection Regulation (GDPR).
7. Liability
We are not liable for indirect or consequential damages arising from the use of our products or website. Our liability is limited to the maximum extent permitted by EU law.
8. Governing Law
These Terms & Conditions are governed by the laws of Germany and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts in Germany.
Last updated: August 2025